Privacy Policy

Introduction

Thank you for visiting our website. We value your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains how information is collected, used, shared, stored, and protected when you access our website or request pest control services through our platform.

By using this website, submitting a form, requesting a quote, or contacting us by phone, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information including:

• First and Last Name
• Email Address
• Phone Number
• Property Address
• ZIP Code
• Service Request Information
• Pest Control Needs
• Any information voluntarily submitted through forms, emails, or phone calls

We may also automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Referral Source
• Website Usage Information
• Cookie Data

How We Use Your Information

• Respond to service inquiries
• Connect you with pest control professionals
• Schedule appointments
• Provide estimates and service information
• Improve website performance
• Analyze website traffic
• Prevent fraud and abuse
• Comply with legal requirements
• Send service-related communications

Referral Service Disclosure

This website operates as a referral and lead-generation platform.

By submitting your information, you authorize us to share your request with independent pest control companies, contractors, technicians, and service providers who may contact you regarding your service request.

All contractors are independently owned and operated. We do not directly perform pest control services and are not responsible for the work performed by third-party providers.

Telephone Communications

By submitting your information and phone number, you consent to receive phone calls, emails, and text messages regarding your service request.

These communications may be made by us or by independent service providers responding to your request.

Message and data rates may apply depending on your mobile carrier.

You are not required to provide consent as a condition of purchasing services.

Call Recording

Calls may be monitored or recorded for quality assurance, training, customer support, and verification purposes.

By continuing a recorded call, you consent to such recording where permitted by applicable law.

Cookies & Tracking Technologies

Our website may use cookies, analytics tools, conversion tracking, advertising technologies, and performance monitoring tools to improve user experience, measure advertising effectiveness, analyze website traffic, and remember user preferences.

Most browsers allow users to disable cookies through browser settings.

Google Analytics

We may use Google Analytics and similar technologies to understand how visitors interact with our website.

• Pages Visited
• Time on Site
• Device Type
• Browser Information
• General Geographic Location

This information is generally collected in aggregated form and is not used to personally identify users.

Information Sharing

We may share your information with:

• Pest Control Service Providers
• Contractors Responding to Your Request
• Technology Service Providers
• Hosting Providers
• Marketing Partners
• Legal Authorities When Required By Law

We do not sell personal information for direct financial gain.

Data Security

We implement commercially reasonable safeguards designed to protect personal information.

• SSL Encryption
• Secure Hosting Environments
• Access Restrictions
• Administrative Safeguards
• Technical Security Controls

Despite these efforts, no system can guarantee 100% security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, security procedures, or policies of third-party websites.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under the age of 18.

Your Privacy Rights

• Request access to your information
• Request correction of inaccurate information
• Request deletion of information
• Opt out of certain communications
• Withdraw consent where permitted by law

Marketing Communications

You may opt out of marketing communications at any time by following unsubscribe instructions, replying STOP to text messages where applicable, or contacting us directly.

Data Retention

We may retain information for service fulfillment, business operations, legal compliance, dispute resolution, and recordkeeping purposes.

Changes To This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.